Strategic Leadership
· Develop and implement a clear Landscape strategy aligned with the company’s overall vision and goals.
· Drive innovation in work practices, maintain high standards at all times of the year and guest experiences within the landscaped areas within the park.
· Lead the Landscape and Gardens team in new projects and developments within the park and its environs.
Operational Management
· Oversee day-to-day operations for the maintenance and scheduling of tasks of all green spaces and hard standing areas within the park.
· Ensure consistent delivery of exceptional management of the plant collection throughout the park.
· Establish and enforce operational standards, SOPs and compliance with best work practices and all Health and Safety standards.
Role Performance
· Develop and improve all landscaped areas within the park.
· Optimise work practices to ensure park is presentable to guests every season of the year.
· Implement effective inventory management, waste reduction, and cost-control measures.
People Leadership
· Lead, mentor, and train a high-performing Gardens team with a strong guest focused approach.
· Foster a positive work environment focused on teamwork, training, and career growth.
· Oversee training, onboarding, and performance evaluations for key Landscape team personnel.
Guest Experience
· Uphold and elevate the highest standards in the presentation of the park delivered through good plant collection management practices.
· Ensure all amenity grassland areas are managed throughout the year for the enjoyment of guests.
· Collaborate with other departments to develop new initiatives and themed areas for seasonal events and future park growth.
Sustainability & Innovation
· Drive sustainability initiatives in increasing biodiversity, waste management, and energy use.
· Lead and develop new landscaped spaces and themed areas within the park through sustainable materials and suitable planting schemes.
Key Performance Indicators (KPIs)
· Achievement of ensuring all areas remain at agreed presentation levels
· Guest satisfaction and review scores (e.g., guest surveys)
· Employee engagement, CPD and retention rates
· Cost control (materials & consumables
· Compliance with health and safety standards
Qualifications and Experience
· Bachelor’s degree in Horticulture, Landscape Management, or related field.
· Minimum 8–10 years of progressive Landscape Operations experience, with at least 3 years in a leadership role.
· Proven track record in managing hard and soft landscape projects.
· Experienced in operating machinery in all aspects of landscape construction and maintenance.
· Excellent plant identification and knowledge.
Skills and Attributes
· Relevant qualifications for operation of landscape machinery
· Strong leadership, interpersonal, and communication skills.
· Creativity and passion for horticulture and landscaped spaces.
· Effective time management skills, decision-making and problem-solving ability.
· High level of integrity, professionalism, and adaptability.