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aerial view of theme park ride with dinosaurs

Park accessibility

We want everyone to experience the joy and wonder that comes from a visit to Emerald Park.

Emerald Park visitors

We welcome and encourage visits by guests with additional needs. As members of The International Association of Amusement Parks and Attractions (IAAPA), we will do everything possible to ensure all guests have a safe, fun-filled, experience when visiting us.

Your health and safety

Certain rides and attractions can be physically demanding and vigorous and as such we reserve the right to refuse admission should we feel there is a danger to individuals. We have been advised that refusal on the grounds of health and safety does not constitute discrimination. We hope that our guests understand and accept the decisions made in the interests of safety.

Before you visit
We look forward to welcoming you to Emerald Park! Here are some helpful things to know about tickets for additional needs guests, carers, and pregnant visitors.
Our facilities
Before you visit, find more information about parking, our accessible toilets, and other facilities, so you can plan your Emerald Park visit effectively.
Ride safety
The safety of our guests is our top priority. Find additional information that may be relevant to guests with additional needs or disabilities here.
Queue Assist Pass
We want everyone to enjoy their visit to Emerald Park! That’s why we can offer Queue Assist Passes to guests with additional needs who may have difficulty waiting in busy queues for attractions.